Posted in: Finance in Cardiff | Posted: |
The Company:
Our client is a fast-growing, progressive law firm. They work closely with SME’s, banking & finance clients, debt collection companies, High Court Enforcement Agencies and Insolvency Practitioners
The Job:
On behalf of this client we are seeking a Debt Recovery Support Assistant. In this role you are responsible for managing the their aged debt and supporting the Debt Recovery Team with client matters.
Responsibilities will include:
* Proactively manage the firms internal credit control system using our case management software (Visual Files)
* Proactively manage outstanding invoices
* Prepare and issue formal letters including letters before action/ Letters of Claims to clients
* Follow up telephone calls to clients in respect of overdue invoices
* Liaising with solicitors and Partners to progress debt collection of their matters
* Analyse the current credit control processes and identify opportunities of improvement
* Meeting with the Practice Director and Senior Legal Cashier to discuss aged debt and progression of overdue sums
* Putting clients on stop
* Opening new client and matter files to include the input of data
* Assisting with the preparation of Letters of Claim on client matters
* Assisting with the preparation of Court Proceedings via Money Claim Online
* Assisting with the preparation of standardised documents
* Liaising with the Courts
* Scanning and electronically filing all incoming and outgoing post
* Assisting with the system production of High Court Writ of Control Applications
* Carrying out pre-litigation debt recovery work to include Letters of Claim, follow up telephone conversations, dealing with disputes at the pre-litigation stage, liaising with debtors
* Telephone calls to debtors to discuss matters, chase for payments and the setting up of repayment agreements
* Preparing Hearing Bundles
* Ordering stationary for the office
* To ensure that all action lists are completed on a daily basis
* Accurate time keeping, record keeping and file maintenance
* To ensure the confidentiality and security of all Firm and client documentation and/or information
* To deal promptly with client enquiries and correspondence with the support of other team members and the Head of Debt Recovery
* To ensure that all client and matter records are made and maintained in line with the Firm's procedures
* To observe office manuals and instruction books published by the Partners from time to time
* To assist with all Administrative tasks for the team
* Other ad hoc duties as and when required
The Person:
For this role our client is seeking someone who has gained credit control experience. Ideally you would have worked in a legal environment in a support role too but this is not essential.
* Previous experience of providing administrative support to fee earning lawyers is ideal but not essential
* Previous Credit Control experience is essential
* Proficiency in a case management software system,Competent IT Skills including Microsoft applications, Enthusiastic, friendly team player, Excellent attention to detail, Ability to manage conflicting priorities and deadlines in a flexible and proactive way, Excellent communication skills
The Salary:
£25,000
The Location:
Cardiff – Hybrid working (Mondays are required in the office)
The Benefits:
Pension, Private Healthcare, Critical Illness, Life Assurance, 25 days holiday
The Hours:
Monday – Friday 9am – 5.30pm (3 days in the office (Mondays essential) and 2 days from home)
