Posted in: Customer Service/Call Centre in Plymouth | Posted: |
We are seeking a Work Experience Placement Officer who will support young people across the region to access safe work experience programmes. This will involve close liaison with schools and colleges to understand their student needs, manage the placement process and liaison with employers to ensure placements are safe. You will maintain efficient and accurate records, e-files, and all supporting documentation
This is a temporary role, initially for six months, with the potential for a permanent role for the right person. You will need an excellent telephone manner and a basic understanding of IT systems to be considered, as you will be required to record company data accurately. We are looking for someone who has telephone based work experience and a stable work history is also important as a DBS check may be carried out.
Key Responsibilities:
* Provide administration support to for the work experience programme
* Processing original project paperwork in accordance with programme requirements, including compliance and quality checks.
* Data inputting of information/records.
* Maintaining accurate files, e-files, and records.
* To provide project and contract administration support.
* To provide cover for team members within the Services to Education Team when required.
Essential Experience / Qualifications and Attributes Required:
* All aspects of customer service skills, bringing energy and personal values to the role.
* Works well in fast paced, pressurised environments.
* A strong team player but also can work independently using own initiative.
* Excellent attention to detail.
* Organised and good at prioritising.
* Enthusiastic and flexible with a good work ethic and keen to learn.
* Excellent digital and ICT skills to include Microsoft Word and Excel.
* Working towards measurable targets and deadlines.
* The ability to be proactive and to use your own initiative.
* Numeracy and literacy skills
* Personal confidence and resilience.
* Exceptional standards of honesty, integrity, and confidentiality.
Desirable Skills/Experience
* Experience of working in a similar role
* Sales and Marketing experience
* Working within the community building and developing relationships
* Experience of working within Schools/Colleges
* Use the internet regularly to harness information and love social media in particularTwitter, Facebook, Instagram, and LinkedIn.
If you have the relevant experience as detailed, please submit an up to date CV by using the ‘apply’ button.For an informal chat about this position please call Laura Meadows on (phone number removed)
