Posted in: Customer Service/Call Centre in South East England | Posted: |
Compliance Officer – Ringwood - £35,000 - £40,000 DOE
Our Client is a well-established and rapidly growing construction business based in Ringwood. They are currently looking to recruit an experienced Compliance Officer.
Key Responsibilities:
• Liaise with Operations Manager/Head of Business to ensure that the organisation complies with its outside regulatory and legal requirements, as well as internal policies.
• Ensure employees and subcontractors stay compliant across departments.
• Periodically conducts audits and reviews to ensure execution of compliance standards.
• Liaise with Operations Manager to communicate any key regulatory changes and updates.
• When compliance problems arise, conducts investigations to discover the roots of the issue, and offer plan of action to solve the problem
• Handling and resolving customers complaints
• Examining and improving Complaints procedures
• Reviewing and implementing standards for organisational communication
• Communicates with employees and addresses any concerns they have about ethical or other compliance matters within a department.
• Strives not only to meet compliance standards, but also to exceed them for peak operating efficiency.
• Helps to design programs that improve compliance in all organisational areas
The hours are 08:50 – 17:30 Mon – Fri