Posted in: Administrative and Support Services in Edinburgh | Posted: |
Are you experienced supporting multiple business facets deliver impeccable customer service with key knowledge of SAP? Are you motivated to join an industry leading organisation with a fantastic company culture and excellent employee benefits? If so, this role could be perfect for you! Our client, a leader in the Aerospace sector is based in Tamworth, and are looking for a communicative, team player to join their vibrant team. The ideal candidate will have experience within a manufacturing environment, with an affiliation for dealing with key clients based in the UK and Europe, ensuring they meet their OH&S and Environmental responsibilities.
Customer Service Representative
Permanent position
Up to £27,000 per annum
Monday to Thursday, 8.30am – 5pm and Friday 8.30am – 2.30pm
Tamworth
Customer Service Representative
Job Description
Manage the customer experience, including responding to email and phone enquiries.
Provide support to key business functions, such as: Procurement, Supply Chain, Logistics and Senior Leadership team.
Ensure that service agreements are up-to-date and followed. Allowing the company and their customers meet internal and external standards.
Prepare customer quotations.
Customer Service Representative
Essential Experience/Skills/Qualifications
Experience working with ERP systems (SAP preferred, but not essential)
Strong experience working within a manufacturing environment.
Ability to pro-actively plan and prioritise tasks.
A strong understanding of Excel.
Customer Service Representative
Company Benefits
10% matched pension
Private Health Care
25 days holiday +bank holidays
Bonus
Death in service
Gym membership
Great career development opportunities
If you feel you’re a good fit for this position, please click ‘apply