Posted in: Telecommunications in Manchester | Posted: |
Customer Support Specialist
Monday to Friday Office Hours
Hybrid
We are recruiting for a Customer Support Specialist to join our clients specialist Business Customer Support team based at their office at Trafford Park.
Please Note: This is NOT a Call Centre role, you will be working in an office environment where you will be managing your own workload.
ROLE:
* Communicating with customers via phone, email and a ticketing system
* Working on a fast-paced support desk handling customer enquiries
* Manage your own workload while meeting deadlines
* Liaise with any internal and external teams
* Working on several different systems
* Ensuring all information is logged correctly
* Provide a great service to customers
* On-going training and development
BENEFITS:
* 25 days annual leave + Bank Holidays
* Buy/Sell up to 5 days annual leave
* Great progression opportunities
* Enhanced Adoption, maternity and shared parental pay
* Enhanced paternity
* Childcare vouchers
* Tax-Free childcare
* Pension Scheme
* Income Protection
* Cycle to work
* Healthcare Cash Plan
* Company sick pay
* Eyecare and Spectacle Vouchers
APPLY NOW