Relational Support Practitioner

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.

Women-Centred Support Practitioner

Have you had experience working as a housing support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Women centred, strengths-based Support Practitioner to work within a 24/7 supported accommodation project in Liverpool.

You will be supporting vulnerable females via a trauma aware, strengths-based program of empowerment and confidence-building; Enabling them to personally grow, develop and achieve their personal goals within safe and comfortable environment, whilst working towards greater independence and a more permanent housing solution.

What we have to offer

Competitive Salary of £(phone number removed) 
3 on 3 off shift pattern (8am - 8pm)
A contributory pension scheme
225 Hours Annual Leave
An online bespoke Mandatory training package including a wide range of additional resources to support your development
A range of learning and development opportunities
Monthly group reflective practice sessions
Medicash

As a Relational Support Practitioner in our Adults Services team, you will provide practical and emotional support to vulnerable female residents accessing the service to achieve the following outcomes:

Reduced harm associated with substance misuse
Reduced offending and anti-social behaviour
Improved engagement with treatment services
Improved health and wellbeing
Clear resettlement plan
 Encourage residents to engage in a timetable of internal/external activities
Manage caseload ensuring best possible outcomes for residents
Empower residents to fulfil their potential by overcoming various barriers in their lives to work towards recovery

Responsibilities as our Relational Support Practitioner:

Empower service users to work towards aspirations as part of their plan for a positive and sustainable future, and to achieve their targets as defined within their recovery plan
Promote and facilitate therapeutic support to service users in an harm-reduction setting
Support service users to maintain contact and/or engage with specialist agencies such as primary care and mental health services
Promote involvement in accessing on-site and external activities
Encourage supportive group-living environments that empower service users to participate in, and feel part of, the community
Facilitate positive recreational time for service users
Oversee the safety and security of the building, service users, and visitors at the project
Support residents to become tenancy-ready, in preparation for a move onto suitable accommodation
Ensure that referrals to the service are encouraged through effective joint working, and are managed efficiently to ensure maximum occupancy levels are achieved and maintained

What we’re looking for in our Relational Support Practitioner:

Demonstrable experience in a similar post supporting vulnerable individuals in either a female-only or harm-reduction setting
NVQ Level 3 in Housing/Health and Social Care
Ability to accurately record information within case notes and support plans
Experience of assessing the needs of vulnerable adults specifically with those who are at risk of homelessness
Experience of working collaboratively with other agencies both voluntary and statutory
Experience of resettlement programmes and or move on planning
An understanding of the impact of factors such as single homelessness, harm reduction, domestic violence, mental health and complex needs on individuals
 A good understanding of current Health & Safety legislation
Excellent communication skills; a calm and confident manner

If you believe you are the right candidate for the role as our Relational Support Practitioner, then please click ‘apply’ now! We’d love to hear from you.

This post is subject to enhanced DBS criminal record disclosure