Posted in: Administrative and Support Services in Sunderland | Posted: |
We are looking for a Portering & Security Manager to act as key contact and liaison for all customers requiring/using the service.
Ensure all pay and non-pay resources are effectively controlled and utilised.
Co-ordinate immediate response to all requests and queries to services identified.
Influence, recommend and implement operational polices and procedures.
Responsible for maintaining highest standards of service in a cost effective, safe and effective manner.
Establish high level of visibility in terms of customer service and regular presence at all key service point
Lead and direct a team of appropriately trained staffing the delivery of high quality service
Manage all Security Incidents, both internally, and with external customers