Posted in: Administrative and Support Services in North East England | Posted: |
An excellent opportunity for a Sales & Customer Service Coordinator to join a well-established company.
Job Type: Full-Time, Permanent.
Location: Cramlington NE23.
Salary: £26,000 - £28,000 Per Annum, Depending on Experience
Working hours: Monday - Friday 8.30am-5pm with a 30-minute unpaid lunch break.
About The Company:
They specialize in the making of exceptional, personalized, luxurious, upholstered furniture and have the largest team of skilled craftsmen and women in the UK to do so. Every sofa, chair and stool is meticulously handmade in their factory by their team. Their integrity, care and detail sets them apart from the competition.
Working as part of their experienced customer service team you will be responsible for managing fabric orders throughout the process. From checking all incoming sales orders to being the first point of contact for all client queries this is a flexible and varied role.
Key Duties (But not limited too):
* Management of fabric samples and stocks.
* Liaise with clients on technical queries.
* Carry out reception duties.
* Produce weekly reports for analysis.
* Responsibility for company notice boards.
* Management of Health and Safety administration and records.
* General office administration support for management team.
Candidate Requirements:
* You will have exceptional interpersonal skills with the ability to liaise with a wide range of people and will be competent in diffusing complex customer queries.
* You will confident in all Microsoft packages including intermediate excel and have an ability to quickly adapt to using out inhouse systems for sales order processing.
* The company are looking for a candidate who is confident to take ownership of tasks and use their initiative to drive improvements in processes within this role.
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration