Posted in: Customer Service/Call Centre in Peterborough | Posted: |
Brook Street have the pleasure of working exclusively with a dynamic and rapidly growing Life Insurance provider with a commitment to helping individuals and families secure their financial future.
We are seeking friendly, experienced Customer Service individuals to join there service department and play a crucial part in providing efficient, excellent service and making a positive impact on people's lives.
Hours: 3 week rotation, 1 in 3 Saturdays with a day off in the week. NO SUNDAYS OR BANK HOLIDAYS!
- 1 week early (8am - 4pm / 9am - 5pm)
- 1 week flexi (10am - 6pm)
- 1 week lates (10am - 6pm / 12pm to 8pm)
Salary: - £24,000+
Location: Orton Southgate - PE2
Start date: ASAP, Fixed Term Contract for 6 Months
Benefits:
Access to one of the best benefits hubs, with discounts available
IT Equipment provided
Hybrid working offered. 3 days in the office. 2 days WFH.
Flexibility on WFH days
New stylish office
25 days holiday + bank holidays
On-site Gym
Canteen with subsidies meals and drinks
Team nights out
Career progression opportunitiesSkills & Experience Required:
Previous experience within a call centre or customer service capacity
Strong IT and Admin skills
Attention to detail
Active Listening
Understanding of FCA Regulations and requirements if preferred but not essential
Excellent telephone manner and interpersonal skills
Confident when speaking to others and problem solving