Posted in: Customer Service/Call Centre in Norwich | Posted: |
R13 Recruitment are pleased to be working with a trusted Norwich-based business in their search for an Account Manager on a temp to perm basis. Joining their tight knit team, you will be liaising with customers, providing support on queries and upselling/cross-selling where possible.
Based in Norwich, this is a full-time, temporary position that will become permanent. You will be working Monday – Friday, 8:30am – 4:30pm & every other Saturday 9am-3pm. The offered salary is competitive depending on experience.
The company
This is a trusted Norwich business known for their fantastic customer service, currently holding an outstanding 5 stars on Google across hundreds of brilliant reviews. Joining their friendly team, you could be a part of a business that works hard to make customers happy through their amazing service.
The day to day
* Handling incoming telephone queries, providing support & guidance to customers.
* Accurately inputting & updating customer information on the company system.
* Actively following up with sales leads.
* Managing customer accounts, ensuring needs are being met.
* Seeking opportunities to upsell/cross-sell where appropriate.
* Additional ad hoc duties to support the business.
You will have/be
* Previous experience in a sales/customer service role.
* Confident communicator with strong verbal and written communication skills.
* Highly organised with the ability to effectively prioritise workload.
* Flexible and adaptable.
How to apply
To hear more details about this fantastic opportunity please email your CV to Indiah Stannage – Senior Recruitment Partner (Temps) at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful