Housing Management Worker

Housing Management Worker

Job type - Full- Time/  Permanent
Salary - £23,962 per annum
Hours -  35 (plus 5 hours paid lunch breaks)- Monday-Friday, 9am till 5pm
Location-  Colchester (Challenge Way)

Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas, and provide reliable support to both internal and external customers?  

We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

Who we are looking for? 

A Housing Management worker to working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.   

Your duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

Duties and responsibilities include but are not limited to: 

 - Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required .

 -Experience of working in a support role using coaching techniques to help customers identify actions and solutions themselves and promoting and maximising independence is essential .

 - Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations.

 - Work in partnership with the Housing Management team to ensure we are working within our voids and arrears targets, complying with Tenure Law, and abiding by our Housing policies and procedures. 

  - Ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action. 

• Conducting initial and regular assessments of the potential or actual service user including any risks, their needs, and requirements in respect of the service, to determine eligibility for the service taking necessary action where required are delivered.

• Be involved in ordering furniture and goods for the property.

Previous experience of working in Housing Management is desirable 

 Ability to drive and access to a car is essential.

 Enhanced DBS check required for this role.

 For details of the full role profile please click 

For Details of Nacro's excellent benefits click 

Please Apply online