People Operations Lead Payroll & Pensions

Job Title                     People Operations Lead - Payroll & Pensions

Function:                   People & Engagement

Location:                    Nottingham/Alfreton/Hybrid

Contract type:           Permanent

Salary:                        £51,340 with potential to rise to £60,400 over 3 years

Closing Date:            Wednesday 15th May 2024

NHS Supply Chain currently has an opportunity for a People & Operations Lead – Payroll & Pension to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

The People Operations Lead – Payroll & Pension will act as the organisation’s Payroll SME with responsibility for the delivery of compliant and accurate payroll and pensions processing in partnership with our outsourced providers.  Working with the support of a Payroll Analyst, the role will own the delivery of the full payroll and pensions services as well as internal and external audit activity.

Every day you will … 

Be accountable for end-to-end payroll processing supporting approximately 1200 colleagues.
Ensure the application of legal and company agreements in the field of pay, pension, and work contracts.
Collaborate with Finance to update the payroll systems and make recommendations to improve current processes.
Own the delivery of the full payroll and pensions service leading escalations raised.
Manage the Civil Service/Nest and NHS Pension schemes.
Liaise with several third-party benefit providers eg fleet car and flexible benefits.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
Generous pension scheme (with us contributing 12% when you contribute 6%)
Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
2 days of paid volunteering leave allowing you to give back to your community. 
Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

A minimum of three years of expertise as a Payroll Lead or equivalent management experience
CIPP qualified or qualified through demonstrable recent experience in a dedicated payroll role
Tech savvy and experienced with Dayforce
Current knowledge of pay and employment legislation in the UK
Strong Stakeholder management experience
Knowledge of managing a complex variety of organisational priorities and maintaining personal effectiveness throughout.
Knowledge of managing data ensuring strict confidentiality and adherence to data protection, data retention policies and GDPR.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at  

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at who will be happy to help you with alternative ways to apply