Customer Service Advisor

Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston.

The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with internal departments such as accounts, purchasing, transport and production scheduling as well as external sales teams and customers directly, the ability to effectively communicate is vitally important.

We are looking for someone who has:
· Previous experience in a similar role essential, dealing B2B rather than B2C is preferred.
· Ability to communicate courteously with customers by email and telephone.
· Ability to maintain a calm approach when dealing with customers, directly and indirectly through team members.
· Experience with Microsoft Office.

This is an office-based role in Thurmaston, Leicester. Monday-Friday 09:00-17:00.

The salary for this role is £25,000, plus company benefits including a company bonus scheme.

Please get in touch for more information on this opportunity.

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Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business