Hostess for Prestigious Restaurant In Dubai

Company: Berts Cafe Dubai
Job type: Full-time
Industry: Catering & Hospitality

We are looking for service experts with a genuine passion for curating bespoke and memorable experiences to delight and exceed the expectations of our guests. You will be working with a diverse, highly collaborative team committed to excellence, quality, and to driving defined values. Your continuous career growth will be supported by development planning and tailored learning opportunities.

The Hostess will carry out their duties and responsibilities under the direction and authority of the Supervisor / Captain. As the person ultimately responsible for the interior of the Restaurant and for providing superior hospitality service to meet the guests’ expectations. Excellent service skills are a necessity, as is having a good degree of creative flair.

 

Responsibilities

 

Responsible for the everyday smooth operation of the Restaurant's Meet, Greet, Seating & Fond Farewell of the guests.

Maintains proper etiquette and a high-energy, can-do attitude at all times.

Excellent knowledge of all types of service provided in the restaurant.

Table arrangement skills.

Organization and planning skills.

Attention to detail.

Telephone Etiquettes.

Taking guest reservations through the phone, emails, and social media.

Assigning and allocating guests using the reservation system

Fully familiar with the reservation system

Escort guests to their tables.

Taking a group booking and organizing events as per the guests requires

Handling guest comments, utilizing front desk complaints, and overall guest experience

Coordinating with the section holders about the guest bookings and the timings

Informing the team about the reservations timing and guests' names.

Attend the reception to welcome the guests upon arrival and greeting before departure.

Highlight the VIP guests and inform the supervisor and the team

Taking the feedback from guests about their visit and experience.

Have the full knowledge of the product, promotions, and upcoming events.

Sending a monthly report to operations manager like 'guest frequency' 'covers breakdown' etc.

Summarizing main points daily with operations manager

 

Special Requirements

 

College education or equivalent experience.

One to two years’ previous experience as a Hostess in a reputable restaurants or 5 Star Hotels. Dubai experience preferred

Must be computer literate and have good oral and written communication skills.

Must have good customer relation skills, dynamic personality and service is in the blood!

 

Mail us your resume on [...] or whats app your Resume on +971-55-971 5859

 

selected candidates will be invited for Zoom interview

Basic Salary: 2,500 (will discuss further more in Zoom Meeting).

Uniform: Provided by the company (Laundry facility not provided-Staff Responsibility).

Tickets: Provided once every two years to their home country (Economy Class).

Tips: Hostesses will be part of tips sharing

Visa: Provided by the company.

Medical Insurance : Provided by the company.

Emirates National ID: Provided by the company.

Accommodation: Not provided (As all our staff staying in bed space accommodation's) Will discuss further more in Zoom Meeting.

Transportation: Not Provided ( As all the Staffs are staying very near to the restaurant).

Duty Meals: Provided by the company.

Working Hours: Will be discussed in Zoom meeting.

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