Booking Agent

Company: Barcelona Home
Job type: Temporary
Salary notes: Attractive Salary
Industry: Travel & Tourism

About Barcelona Home:

Barcelona-Home is an online tourism company that works in the apartment rentals business. We specialize in short to long term property rentals in Barcelona and other nearby seaside destinations.

 

About the position:

We are currently looking for an enthusiastic Booking Agent to work full-time (40 hours) in our centric office in Barcelona. The focus of your work will include managing our call centre with the help of the company’s interns.

Key responsibilities include:

  • Replying to inquiries via phone and email
  • Tending to customers visiting the office
  • Managing the bookings in our backend system and a channel manager
  • Coordinating a small team
  • Maintaining our relationships with owners and agencies
  • Controlling our outsourced booking channels such as Airbnb, Booking and Expedia

What we offer:

  • International and youthful work environment
  • Attractive salary
  • 6 month contract with possibility of renewal  
  • Fun and award-winning activities and festivities
  • Coaching and personal feedback

Qualifications:

  • Excellent knowledge of Spanish and English, other European languages are a plus
  • Strong communication and interpersonal skills
  • Organizational skills and attention to detail
  • Experience in delivering client-focused solutions based on costumers’ needs
  • Able to work 40/hours per week with a flexible schedule both day/evening and weekends

 

Please apply by sending us your CV and cover letter to [...]

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