Posted in: Other in Chicago | Posted: |
We are looking for an experienced Hospitality manager to organize and oversee daily operations of our facilities. You will be responsible for coordinating activities and helping people reach their full potential. Hospitality managers are always focused on ensuring an excellent customer experience. They are leaders and problem solvers. Excellent communication and organizational skills are vital.
To be considered for this role, you should be legally authorized to work in a bar where alcoholic beverages are served and consumed. You should also be available to work in shifts, including mornings, evenings, weekends and public holidays (Blackout Dates for no time off requests may include, but are not limited to: St. Patrick's Day weekend, Memorial Day Weekend, Labor Day Weekend, New Years Eve)
Responsibilities
Preserve excellent levels of internal and external customer service
Identify customers needs and respond proactively to all of their concerns
Establish targets, KPI’s, schedules, policies and procedures
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Report on management regarding sales results and productivity
Requirements
Minimum 2 years of management experience
Basic financial understanding and accountability
Product ordering and inventory management preferred
Strong sense of urgency and attention to detail
Hospitality and community engagement
Serving, Bartending required
Upserve/ Breadcrumbs P.O.S. knowledge a plus
Qualifications
At least 21 years of age
Basic computer skills
Written and verbal comprehension
Must have open availability and be willing to work nights and weekends until as late as 5 or 6 a.m.
Proven food and beverage management experience
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
Guest-oriented and service-minded
Benefits
$20-$25/hr + Tips, Paid Weekly
M/D/V/L
401K ILSC