German Speaking Customer Service Agent - Athens/greece

Company: Spotonconnections
Job type: Full-time

Our client is currently looking for a German speaking Customer Support Agent to join their growing team in Athens, Greece.
Responsibilities: 

  • Identify and assess customer’s need to achieve satisfaction.
  • Handle and resolve client’s problems via phone, chatting and emails.
  • Provide accurate and valid information by using the right tools.
  • Communicate clearly and gently with all consumers.
  • Follow communication procedures, guidelines and policies.

 
Requirements: 
 

  • Have developed communication and soft skills.
  • Have advanced Tech skills.
  • Be fluent in both German and English.
  • Be capable of handling stressful situations and demanding clients.

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