Parts Advisor

Hartshorne Group
Parts Advisor

Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services.

Currently recruiting a Parts Advisor to join our fantastic team at our Birmingham depot.

The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however full training will be provided.

The Role
- Processing the daily stock order.
- The booking in / out of parts and ensuring the correct part is booked to the correct job.
- Supplying parts to the workshop.
- Stock control, handling, storing, locating, and identifying parts.
- Following warranty processes by ensuing returned parts are labelled and sent back to the manufacturer in a timely manner.
- Processing customers parts orders.
- Identifying, sourcing, ordering, and pre-picking parts.
- Communicating with the front counter teams.
- Ensuring the parts department is kept clean and tidy.
- Covering the front counter during the holiday period.

Hours of work
Monday - Friday 07.00am to 16.00pm.
1 in 3 Saturdays 08.00am to 12.00pm.

Benefits
Excellent in house product training programme.
Access to company promoted saving platform.
Excellent contributory pension scheme.
A comprehensive healthcare cash plan.
Holidays increase with length of service.
Fully equipped workshop.
Friendly and professional working team.

The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business