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We are looking for an Infrastructure Engineer to join our industrial/manufacturing company's technology department. The right individual will be a team member with a keen interest in learning and developing IT skills.
Client Details
Our client is a leader in the industrial and manufacturing sector, boasting a significant presence across the globe. With thousands of employees worldwide, they are committed to innovation and excellence in their field, constantly striving to deliver top-notch products and solutions.
Description
· Assist staff with IT related problems both in person and remotely.
· Provide basic training for staff in IT - Microsoft applications and others as required (training to be provided where appropriate).
· Creating/updating all documentation on IT systems/procedures.
· Track, prioritize and document support requests.
· User creation and administration
· Install and configure new/existing IT equipment (Servers, Firewalls, Switches, Desktop, laptops, tablets, desk phones and mobiles)
· Telecoms administration
· Manage and Maintain company IT infrastructure
o Windows Servers.
o Network Switches
o Wi-Fi access Points
o Firewalls
o Desktops/Laptops/Mobiles/Tablets/ Raspberry Pi's
o UPS
· Document, repair, maintain and upgrade the company's IT assets (software and hardware)
o Windows Updates.
o Application updates / upgrades.
o Security patches.
o Firmware updates.
o Driver updates.
· Basic maintenance of printers, copiers, and scanners.
· Keep track of IT supplies and equipment e.g. cables and adapters.
· Research new software in the market that relates to the organization's functions.
· Support the Head of IT in the identification/implementation new software/hardware/procedures
· Drive the continued use of IT within the business, supporting users with any new procedures/equipment that are introduced.
· Assess requests from users on how IT can be utilised to improve the overall process, and recommend/implement solutions.
· Work closely with existing support providers to deliver leading class IT support.
Profile
Required skills and competencies
Microsoft Windows 10/11.
Microsoft 365.
Active Directory (Server 2012/R2/2016).
Microsoft Azure/Entra ID
Basic server Administration (Server 2012/R2/2016).
Basic networking experience including DNS, DHCP, HP Switches and SonicWALL Firewalls (NSA, TZ and SMA).
The ability to troubleshoot multifaceted problems in a systematic manner.
Good written and verbal communication skills.Good people skills.
Job Offer
A competitive salary of up to per annum
Time for learning and development of IT skills
Pension contributions
23 days holiday plus bank holidays
Free on-site parking
Death in service benefitWe encourage all candidates who believe they possess the necessary skills and experience to apply for this exciting opportunity in the industrial/manufacturing sector