Mobile QA Expert

What We Are Looking For
We are seeking a tech-savvy, detail-oriented, and high-performing individual to assist us in establishing top-notch operations for quality assurance. Whether you come from a background in customer service, Quality Assurance, or even theatre, if you're a team player comfortable delivering top-quality results in a dynamic environment, we want to hear from you. While this role is currently in-person (pending public safety), we strongly prefer candidates residing near New York City and who are authorized to work in the United States.
The Role
As a Mobile Quality Assurance (QA) Expert, you'll be at the forefront, ensuring we detect and report bugs to our customers for app improvement. Your responsibilities will include executing tests, analyzing results, and reporting observations to our customers. Additionally, you'll serve as a vital liaison with our Customer Success and Engineering teams to enhance our internal products. This role offers an exciting opportunity to join a fast-paced startup and play a key role in our dynamic QA Operations team. If you're passionate about technology, have a keen eye for detail, and thrive in a fast-paced environment, this role could be perfect for you.
Requirements
Responsibilities
Perform and oversee manual tests for multiple mobile applications
Collaborate with internal team members to address incoming customer requests
Document findings from testing via written text and video captures
Assist the Customer Success team with investigations focused on mobile app bugs discovered during testing
Plan and execute automated mobile application testing with mechanical robots
Attend daily stand-up meetings and document processes
Must-haves
Detail-oriented with a deep attention to detail
Tech-savvy with strong knowledge and experience with computers and smartphones
Excellent time management skills
Excellent communicator, both verbally and in writing
Logical and critical thinker
Proficiency with modern productivity software like Google Suite, Slack, etc.
Nice-to-haves
Startup experience
Quality Assurance background
Passionate about robots!
Benefits
Generous PTO
401k with automatic employer contribution
Stock options
Health benefits
Paid family leave
Commuter benefits
And much more!