Project Manager & Analyst

Firma: Webhelp
Job-Typ: Vollzeit
Branche: Informations- und Telekommunikationstechnologie

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands.

By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries.

Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.

About the job role:

As a Project Manager & Analyst, you will be responsible to support the management of multiple projects and orchestrate a large virtual team. Also, translate high-level business strategy into appropriate action items as well as communicate project status and impact into key business needs for executive-level discussion. Manage projects aligned with the stakeholder's needs and focus on the stakeholder analysis, risk, and issues analysis.

As a Project Manager & Analyst, you will:

  • Manage workshops with cross-functional teams to define E2E scope and solutions
  • Facilitate multi-functional workshops to align with the E2E requirements and processes
  • Define the problem statements, options, and impacts
  • Facilitate sessions to drive the decision-making process
  • Research and evaluate critical business and system design problems leveraging analytical tools and use data-driven methodologies to solve, and provide recommendations

We are looking for:

  • Proficient in English (C1/C2)
  • Degree in Business Management or Engineering; PM certification counts as a plus
  • At least 4 years of experience in a similar role
  • Strong proficiency with the following software tools
  • Mastery of software tools (advanced Smartsheet, SharePoint, Microsoft Project, Word & PowerPoint)
  • High level of excel mastery
  • Good communication skills
  • Ability to deal with and drive clarity in ambiguous situations
  • Knowledge of Cisco products and services (desired)is a plus

We offer you:

  • Competitive wages (14 monthly payments per year)
  • Monthly meal allowance paid in voucher card (net)
  • Private Health Insurance
  • Possibility to participate in a growing multicultural project
  • Good career prospects in a reputable company that rewards serious and hard workers
  • Hybrid Work Model Culture - office in Lagoaspark, Oeiras (must be available to be in the office a few days a week, as needed)

Life at our company:

  • Work in a diverse environment with people from over 58 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, free language courses,
  • doctor on-site & remote, mental health checks and appointments, diverse company events.
  • We promote inter-company mobility to work at any of our sites around the world.

All submissions will be treated confidentially under the General Data Protection Regulation.

Webhelp Portugal is an equal opportunity employer.

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

 

Apply here https://bit.ly/3ry1x44 or send an email to [...]

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