Telesales Manager

Job Title: Telesales Manager

Location: Gateshead

Salary: £60,(Apply online only).00 - £80,(Apply online only).00 per year + Commission

Job Type: Full-time

Our client a dynamic and forward-thinking company specializing in solar PV systems. They pride ourselves on our transparent, no hard-sell approach and are committed to sustainability and renewable energy. All our leads are inbound, and  focus on educating potential customers about the benefits of solar energy.

Role Overview: As a Telesales Manager, you will lead and manage a team of Tele-Sales Executives who engage with potential customers over the phone. Your primary responsibilities include ensuring the team is well-informed about our products, providing competitive quotes, and maintaining high standards of customer service.

Key Responsibilities:

Team Management: Ensure team members have the necessary product knowledge and resources to maximize sales.
Training & Development: Train, develop, and coach telesales advisors to achieve their full potential. Conduct regular performance evaluations and set targets for individual team members.
Performance Tracking: Set key performance indicators (KPIs) for the telesales team and track performance against targets. Implement effective monitoring and reporting systems.
Continuous Monitoring: Regularly monitor team performance and provide additional training as required.
Recruitment: Expand the team through continuous recruitment efforts.
Record Keeping: Maintain accurate records of sales activities and achievements in our CRM system.
Technology Upgrades: Collaborate with the IT department to upgrade telesales technology infrastructure and contribute to the development of future growth strategies.
Reporting: Create monthly reports to present to the Directors.
Desired Skills and Experience:

Proven experience in telesales and telesales management.
Ability to lead from the front with operational experience and system knowledge.
Excellent communication and interpersonal skills.
Strong leadership and team management abilities.
Solid sales and negotiation skills.
Passion for renewable energy and sustainability.
Ability to develop and implement effective telesales strategies.
Track record of achieving and exceeding targets.
Good computer skills.
Knowledge of solar PV systems (preferred but not required).
Benefits:

Competitive base salary plus commission structure.
Equity offered to the right candidate.
Ongoing training and development opportunities.
Supportive and collaborative work environment.
Opportunities for career advancement.
Free on-site parking and profit sharing.
Schedule:

Monday to Friday
Supplemental Pay Types:

Performance bonus
Apply Now: If you are a motivated and experienced Telesales Manager with a passion for renewable energy, we would love to hear from you. Join our team and contribute to a sustainable future.

To apply, please submit your resume and cover letter to (url removed)