Customer Service Advisor

We are currently recruiting a Customer Service Advisor to join our Award-Winning client's fun, supportive team based in Hillington.

It is a full-time role (minimum 40 hours per week), with a 4 week rotational shift pattern.

Responsibilities:

* - Handle customer enquiries over the telephone, face to face and online.

* - Working with customer care management system.

* - Managing customer orders and communicating with customers throughout their purchasing journey.

* - Liaising with external suppliers on behalf of the customer

* - Working in collaboration with other departments to resolve customer issues.

About you:

* - 1 year Customer Service Experience (preferred)

* - Ability to work in a busy, fast-paced environment

* - Forward thinking

* - 'Can-do' attitude

* - Articulate and confident in all channels of communication

Shifts:

* This role is offered on a 4-week rotational rota:

Week 1 :Monday - Friday
Week 2: Monday - Friday
Week 3: Monday, Tuesday, Friday, Saturday
Week 4: Monday, Wednesday, Thursday, Friday, Saturday

The successful candidate must be able to work hours between 8am -6pm and have weekend availability.

If this role suits you - please apply!

Job Types: Full-time, Temp to perm

Pay: £12.00 per hour

Benefits:

* Bereavement leave

* Casual dress

* Company events

* Company pension

* Employee discount

* Free flu jabs

* Free parking

* On-site parking

* Sick pay