Contracts Administrator

Jobtype: Full-time

About the role

Working alongside the Commercial Contracts Manager, the Contracts Administrator will be responsible for maintaining the contracts database, producing and maintaining standard customer contracts, updating customer contract information on our systems, and supporting the Commercial Contracts Manager with bespoke customer contract requests and other ad-hoc tasks.

Key duties and responsibilities are:

Ensuring sufficient detail is gathered to enable creation & management of contracts within our contracts database
Creation of customer contract documents utilising standard templates
Assisting Commercial Contracts Manager with creation of complex/bespoke customer contracts
Ensuring customer contracts are accurate and signed
Ensuring the contracts database is up-to-date, accurate, and understandable to all internal departments
Work with the internal departments (Sales & Project etc) to ensure relevant information is gathered for new contracts to be on-boarded and renewals to happen smoothly.
Alongside the Sales team, ensure customers are billed in line with their contracts (where this doesn’t happen automatically within the system).
Help with the production of various business reports
Be the first port of call for internal contract-related queries, including the monitoring of the group email inbox

Skills, Knowledge and Experience:

Possess a positive and “can do” attitude, with a natural passion and enthusiasm for their role.
Organises and prioritises; capable of effectively managing own workload.
A people person, who is good at networking and adept at influencing stakeholders.
Ability to work accurately with a high attention to detail and manage multiple projects concurrently.
A track record of delivering to challenging deadlines.
Good MS Office skills.
Preferred - Experience in a similar role and/or within the IT industry

Who are Jigsaw24

We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.

We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see 

Benefits at Jigsaw24

You will receive a wide range of benefits working at Jigsaw24 including:

26 days holiday
Health cover including access to GP anytime, annual reinbursements for optical and dental to name a few as well as counselling and wellbeing services
Cycle2work
Travel to work loan
Free on-site parking
Staff purchase scheme on fantastic Apple products and more
Unlimited bistro coffee and tea facilities
Enhanced family-friendly policies
Pension scheme
Electric Vehicle scheme
Life cover

We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies – it’s about what you can achieve. As a business, we never stand still.  In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more  please visit our “about us” section on our website by clicking 

From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence

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