SERVICE SALES POSITION

SERVICE AND SALES ADVISOR - BASED BINLEY WOODS, COVENTRY - FULLTIME - PERMANENT - £23,000 to £28,000 - DEPENDING ON EXPERIENCE
The Junior / Service Sales Advisor will be COLD CALLING factories plus other industries to book themselves an appointment, once onsite they will have a series of questions to ask so that we can offer a service quotation.
All information from the appointment will need to be fed back into the service department accurately including details such as hours run, serial numbers and models.
The office will put the quotation together and the Junior / Service Sales Advisor will be responsible for taking the quotation back in presenting it, answering any questions and winning the business.
Main Duties:
On a daily basis you will be Cold calling, booking appointments and client visits
Accurately feeding service requests into the office, all serial numbers and information gathered needs to be accurate.
Serves customers by identifying their needs and fact finding.
Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.
Establishes new service accounts by identifying potential customers and planning and organizing sales call schedule.
Presenting service quotations to potential new customers.
Determines improvements by analysing cost-benefit ratios of equipment or service applications in customer environment and engineering or proposing changes in equipment or use of materials or services.
Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
Develops customer’s staff by providing technical information and training.
Complies with BCAS regulations etc by studying existing and new legislation and anticipating future legislation and opportunities.
Prepares sales order reports and completes logs.
Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.
Contributes to team effort by accomplishing related results as needed.
8.30AM – 5.00PM 30 minutes lunch.
Ideally Local to Coventry
Previously demonstrated organisation and time management skills are a must.
Role would suit someone who understands prioritising and grading customers.
IT Literate – proficient with sending emails, using excel, word etc.
Experience of using initiative in a previous role and taking the lead is desirable.
Candidate Ideal Requirements
Tenacious – Doesn’t take no for an answer, relogs for a follow up call and tries a different approach later on in the year.
Resilient / Confident
Attention to detail – serial numbers and information gathered needs to be correct for quoting.
Good written communication skills - Excellent Interpersonal skills
Positive outlook - Self-motivated
Hungry/Hard working – They won’t be fed leads.
Not afraid to contact new businesses
Friendly – Builds a good rapport - Helpful - Problem sorter.
Organised - Enjoys prospecting
Good at planning/optimising time/time management skills.
Conscientious – This is not a sell and run sales job.
Good listening skills.
Good IT skills.
Honest/trustworthy
Approaches the role as if they are offering a service which is required and helping people/ more of a consultative approach – This is not a hard sell job.
Full detailed training will be given, they will always have full support and guidance. 70% new business/30% existing account management split.
So if you feel this is you then please either send you cv or call Teresa