Legal Secretary/Administrator

Legal Secretary/Administrator
Birmingham
£22,000 - £25,000

A centrally located Children's Law specialist law firm is looking to recruit an enthusiastic individual to join their team to provide full secretarial and administrative support ensuring all duties and responsibilities are conducted efficiently.

Responsibilities:

Draft, transcribe, type, and prepare documents as required, including letters, forms, standard documents, briefs, bills, etc.
Demonstrate advanced knowledge and experience in using Microsoft Word, Excel, and Outlook.
Handle routine matters, correspondence, and queries on your own initiative.
Maintain a backup record of key dates in the firm’s central diary, monitor diary notes, and inform of forthcoming events and deadlines as appropriate.
Communicate with new, current, and former clients by telephone and in person, take messages, and make appointments.
Manage files, including:
Undertaking conflict checks
Opening new files and maintaining corresponding client index records
Keeping current files in accordance with office procedures
Closing files on completion and archiving them.
Monitor central supplies, liaise with other staff, and order as required.
Liaise with clients, counsel, courts, and other third parties as required.
Arrange conferences and meetings as requested.
Ensure that clients are kept satisfied at all times and resolve any concerns promptly and courteously, reporting them as formal complaints for investigation when relevant.
Familiarise yourself with the HMCTS and LAA portal (training will be provided).
Work in accordance with the policies and practices defined within the Office Manual and liaise with the Partners regarding suggested improvements to any aspect of the quality system.
Assist with other duties commensurate with the post, such as filing, photocopying, faxing, etc.Person Specification

Skills:

Advanced typing skills
Good written and oral communication skills
Good IT skills
Good organisational skills
General business administration
Understanding of the operation of a law firm, particularly in the area of Family Law, is beneficial but not essential as training will be provided to the right candidate