Sales Administrator

Bennett Safetywear has an exciting opportunity for a Sales Administrator to join our Team working in Crosby, Liverpool. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £26,000 - £28,000 per annum DOE plus benefits.
With over 85 years’ experience in the design, manufacture and supply of high performance personal protective equipment across all industries and for the emergency services worldwide. Our customers, including the biggest named global companies, expect an unparalleled level of innovation and quality from our products and service offered.
You will be the first point of contact for customer queries regarding products, orders, as well as providing support for the sales team. The ideal candidate should have knowledge of customer service as well as excellent organizational skills.
This is a fantastic opportunity for someone who would like to join a great manufacturing team,
Working Hours: Monday to Friday, (Apply online only) Monday to Thursday and an early finish at 1520 on Friday.
Salary: £26,000 - £28,000 P/A with a review following successful completion of your probation period. Good opportunity for advancement.
Key Duties:
* Processing orders via email or phone.
* Checking data accuracy for orders and invoices.
* Contacting clients to obtain missing information.
* Dealing with any customer queries, via phone, email or their own portal systems.
* Liaising with the other departments to ensure timely customer deliveries.
* Maintain and update sales and customer records. Monthly reports, Kpi’s and sales figures on Excel.
* Communicating important feedback from customers internally.
* Supporting sales team with all administration.
* Monitoring the sales inbox responding to email enquiries in a timely manner.
* Attending product meetings where necessary to advise of any stock issues or product related matters
* Preparing quotations for customers.
* Provide support to Directors for key clients.
* Stay up-to-date with new products and features. Update website to reflect.
Requirements:
* Proven work experience as a Sales Administrator or Sales Support Agent.
* Hands on experience with ERP & CRM software and MS Office (MS Excel in particular), Sage helpful, but not essential.
* Understanding of sales performance metrics.
* Excellent organizational and multitasking skills.
* A team player with high level of dedication.
* Ability to work under strict deadlines.
* Confident telephone manner and excellent communication skills.
Benefits:
* Free tea and coffee
* Free parking