Event Operations Manager

GlobalData is a leading intelligence platform for the world’s largest industries. We empower organizations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale.

We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and innovative mindset, are unique and fundamental to ongoing success of our business.

Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering.

Headquarters in London, with offices across the UK, US, Dubai, India and Australia, GlobalData serves a worldwide customer base with progressive solutions of the highest quality.

Description

Arena International, part of GlobalData, runs 50 + international market leading conferences every year across a variety of sectors. Our growing international portfolio spans across 3 key industries – pharmaceuticals, consumer goods, and financial services with events running globally across UK. US, Europe and Asia.

Reporting to the Head of Event Operations and Delivery we’re looking for an experienced, hand-on Operations Manager who thrives on detail and has a passion for delivering excellence. You must be confident in managing and coordinating all processes and procedures associated with running multi -streamed, confex and conference event formats.

Our core event portfolio is in person, flexibility to travel is a must. (6-7 events/year)

Experience of hybrid, digital, awards and 121 meeting formats also highly beneficial for this growth role.

Key Responsibilities

- End to end event and budget management/delivery.

- Venue sourcing & cost negotiation

- Supplier sourcing, negotiation and procurement

- Event planning and delivery – AV, Signage, F&B, Staging, Creative, Travel, onsite materials; event guides, delegate packs

- Client liaison- Sponsors, delegates, Vips, speakers

- Internal team liaison and collaboration: Sales, Delegate Sales, Marketing, Design, Finance

- Financial reporting, invoice, commissions, reconciliation

- Liaison with the design department to ensure timely and accurate production of signage, catalogues, and all contents of delegate packs

- Lead and deliver events on site

- Keeping IT systems, and event reporting up to date

- People Management

What We Look For

- Have 3+ years’ experience working with the events industry – conference/confex/meeting formats preferably

- High attention to detail

- Ability to manage event financial budgets (GCSE Grade C maths minimum or equivalent)

- Great communication skills – being able to liaise with all departments as well as work with multiple suppliers

- A proven ability to work to tight deadlines, with attention to detail under pressure on multiple events at once

- Excellent time management and organizational skills with experience of reporting on activity.

- High level of IT competency, including word and excel

- Excellent interpersonal skills – ability to deal with a wide range of people at all levels

- Ability to prioritise, plan and organize workload often with conflicting time constraints

- Flexible team player, with the ability to work under pressure to short deadlines

- Ability to use initiative and work largely self-directed

- Negotiation skills

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