Публикувано в: Обслужване на клиенти / Контакт център в Нюкасъл на Тайн | Публикувано: |
Customer Service Advisor
Worsley
£13.21 per hour
Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training.
Hours: Monday - Friday between 8am and 6pm (37.5 hours per week)
Once signed off, the role offers 3 days working from home as an option.
Key Accountabilities:
Answering a high volume of inbound customer calls
Placing orders accurately over the phone
Entering customer and order details onto an intenral system
Explaining the benefits of ordering online with a view to encouraging further orders to be placed through the website
Answering queries and handling complaints as neededYou will need to demonstrate:
Strong written and oral communication skills
Confident working knowledge of MS Office
The ability to build strong relationships with internal and external colleagues
Good organisation and planning skillsBenefits:
Free onsite parking
Hybrid working
25 days holiday in accrual plus bank holidays after 12 consecutive weeks
Opportunities for assignment extension and potentially direct employment
Free tea & coffee
Tailored trainingApply now to hear more